Warranty Information

Repair warranty

Repairs carried out by A Must Mobile Repair & Accessories are covered by a workmanship warranty of 6 months from the date of repair.

This covers the specific part we replaced during your repair, if it develops a technical fault or stops working on its own — for example a faulty part or a technical glitch.

It does not cover accidental or physical damage caused after the repair — for example if the device is dropped or the replaced part is broken again. In that case, the work would be treated as a new repair and charged accordingly.

Handset warranty (phones sold in the shop)

New and refurbished phones sold in store come with a warranty of 3 months.

This covers genuine technical faults with the handset, on the same basis as our repair warranty above. It does not cover physical damage caused by the customer, such as the phone being dropped or the screen being broken. Physical damage is treated the same as a standard paid repair — for example a screen replacement — rather than a warranty claim.

How to make a claim

Bring the device and your receipt or WhatsApp confirmation to the shop, or call first to let us know you're coming in.